Size Guide
| Size | CM | Inches | UK Size | US / CAN Size |
|---|---|---|---|---|
| Small | 54cm - 55cm | 21 1/8 - 21 1/2 | 6 5/8 - 6 3/4 | 6 3/4 - 6 7/8 |
| Medium | 56cm - 57cm | 21 7/8 - 22 1/4 | 6 7/8 - 7 | 7 - 7 1/8 |
| Large | 58cm - 59cm | 22 5/8 - 23 | 7 1/8 - 7 1/4 | 7 1/4 - 7 3/8 |
| XL | 60cm - 61cm | 23 1/2 - 23 7/8 | 7 3/8 - 7 1/2 | 7 1/2 - 7 5/8 |
| 2XL | 62cm - 63cm | 24 1/4 - 24 5/8 | 7 5/8 - 7 3/4 | 7 3/4 - 7 7/8 |
| 3XL | 64cm - 65cm | 25 - 25 1/2 | 7 7/8 - 8 | 8 - 8 1/8 |
1. You’ll need a fabric tape measure - or a piece of string and a ruler.
2. Wrap the fabric tape measure or string around your head.
3. The measuring tool should be level.
4. It should rest just above your eyebrows.
5. Do not wrap the measuring tool too tightly around your head.
6. If using a string, compare the length against a ruler.
7. Take the measurement from the fabric tape measure or string and compare it to the chart below to find your hat size.
Tips for Ensuring the Right Fit
MEASUREMENT:
Determining the correct head size involves a blend of artistry and precision. You can opt for a tape measure or employ a piece of string that you'll later measure against a tape. Position the string or tape around your head, approximately 1/8" above your ear, spanning across your mid-forehead, and encircling your head entirely. Keep the tape comfortably snug, without excessive tightness. It's crucial to measure the exact spot where the hat will rest. In case your measurement falls between two sizes, it's advisable to select the larger of the two.
COMPARISON:
Trying on a hat and assessing its fit is another effective technique. If you don't currently possess a hat, consider trying on a random one the next time you visit a store that stocks hats. While hat sizes can slightly differ based on the manufacturer, they maintain a degree of universality. Should you need to convert a medium size to an actual hat measurement, consult the provided sizing chart.
Shipping
Domestic UK Orders:
We are pleased to offer complimentary standard delivery for all orders within the United Kingdom, without any minimum purchase obligations. Please note that processing times may vary and will be indicated on the checkout page for each specific product. Generally, this processing period ranges between 1-3 business days, taking into consideration the current volume of orders. Your understanding in this matter is greatly appreciated.
| Delivery Options | Prices | Timeframes |
|---|---|---|
| Economy - Tracked | FREE | 4-6 working days |
| Standard - Tracked | £3.50 | 2-3 working days |
| Express - Tracked | £9.99 |
1-2 Working Days |
If you need an item by a specific date - please contact us beforehand.
International Orders:Delivery prices and ETA for international orders will be shown at checkout.
For our valued EU clientele:
Balscott Co operates from the United Kingdom, and all our products are stored and dispatched from our UK warehouse. While your items will originate from the UK, you can be assured that no supplementary costs will be levied on your end.
Return, Refund & Exchange
Return, Refund, and Exchange Policy
At Balscott Co., we are committed to providing you with the utmost satisfaction when it comes to your purchases. Our Return, Refund, and Exchange Policy has been carefully formulated to ensure a seamless and transparent experience for our valued customers.
1. 45-Day Money Back Guarantee: We proudly offer a 45-day money-back guarantee on all our products. If you are not completely satisfied with your purchase, you have up to 45 days from the date of delivery to return the item. To be eligible for a refund, the item must meet the following conditions:
- The item must be in its original, unworn condition.
- The item must have all original tags and packaging intact.
2. Return Shipping Responsibility: While we are confident that you will love our products, the cost of return shipping will be the responsibility of the buyer. We recommend using a trackable shipping service to ensure that the item reaches us safely.
3. Exchange Process: If you wish to exchange an item for a different size, color, or variant, please contact our customer service team prior to sending the item back. We will guide you through the exchange process and provide you with the necessary instructions.
4. Refund Timeline: Once we receive your returned item and it is inspected and approved, we will initiate the refund process. Please note that refunds may take 5-10 working days to reflect in your account, depending on your payment method and financial institution.
5. Approval Process: All returns and exchanges must be approved by our team before proceeding. To initiate the process, kindly follow these steps:
a. Send an email to info@balscottco.com with your order number and the reason for the return or exchange. b. Our customer service team will respond with a Return/Exchange Form and further instructions. c. Complete the form with accurate information and include it with your returned item.
6. Contact Information: For any inquiries or assistance related to returns, refunds, and exchanges, please reach out to our customer service team at info@balscottco.com. We are here to ensure a smooth process and address any concerns you may have.
At Balscott Co., your satisfaction is our priority. We appreciate your trust in us and are dedicated to delivering a superior shopping experience. Thank you for choosing us for your fashion needs.
What We Have to Offer:
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45 Days guarantee
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Free UK Delivery
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Fair Prices
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UK Based
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Safe Payment
Head Sizes
Finding the perfect fit is essential for comfort and style. You can refer to our comprehensive Size Guide, which provides detailed instructions on how to measure your head and determine your ideal hat size. If you're still unsure, our customer support team will be happy to assist you.
Shipping
We offer three domestic shipping options to suit your needs:
- Economy Shipping: 5-7 business days
- Standard Shipping: 3-5 business days
- Express Shipping: 1-2 business days
The delivery dates for international orders may differ based on the country and urgency. You will be able to view them when you reach the checkout.
Please note that processing time typically ranges from 1-2 business days before your order is shipped and is based on the product.
Our Location
With a strong base in the UK, Balscott Co. extends their shipping services internationally, catering to customers beyond borders.
Exchange
Should you require an alternative hat size from your initial order, please feel free to contact us. We are here to assist.
Hat Care
With a strong base in the UK, Balscott Co. extends their shipping services internationally, catering to customers beyond borders.
Need Help
Have a question, or need some help? Contact us and we will do our best to help! Opening time: Monday to Friday 10.00 to 18.00 UK time